Thank you for shopping at Pro Track Mastering. We like to keep things clear and simple so we’ll avoid an extend Refund Policy with over 50 pages like many companies have.
Please read this policy carefully. This is the official Refund Policy of Pro Track Mastering.
We do not issue refunds for digital products once the order is confirmed and the service is confirmed, processed & sent digitally via WeTransfer (our delivery company).
We recommend contacting us for assistance if you experience any issues receiving or downloading your order’s final files. If you want mastering changes, don’t hesitate to ask for these changes, we’re a premium company accepting UNLIMITED change requests.
As we provide an exclusive service that we’ve called “Free Mastering”, you’re 100% able to test our service before ordering. This means that once an order is placed, it’s clear that the client (you) is happy with our service quality. We encourage all visitors to use our “Free Mastering” service before ordering.
Pro Track Mastering is not responsible if the client hasn’t taken advantage of this exclusive service.
If you have any questions about our Returns and Refunds Policy, please contact us: